A: Shipping is $10 for the first item, and $5 for each additional item.

Shipping within the United States is a flat rate of $10 for the first item, and $5 for each additional item. Shipping to Canada is a flat rate of $15 for the first item, and $5 for each additional item. Shipping to all other international destinations is a flat rate of $20 for the first item, and $5 for each additional item.

A: Your order will be shipped 4-5 business days after we confirm your order. If your order includes an item that will be shipped at a later date, we will only ship the entire order out once the item arrives.

A: We package your order with care and send it out to you as soon as possible.

A: No, you do not need to pay sales tax.
CityStore does not sell parking cards.
No, CityStore does not have wedding gifts & favors.

A: You can return items if you don't like them, they don't fit, they're damaged, or they're not what you ordered, but you have to pay for return shipping.

A: No refunds.

A: 1. Check the size chart and size guide for each product.
2. Follow the care instructions for each garment.
3. When in doubt, hand wash.

A: Macy's Backstage is Macy's outlet store.

A: Macy's Backstage is a store where you can find the latest trends at low prices. You can sign up for Macy's Backstage emails to be the first to hear about new arrivals, store openings, and deals. You can return or exchange your purchase at a Macy's Backstage store within 30 days of the purchase. Some items are final sale and cannot be returned.

A: You can return your product within 7 days of receiving your package.

A: We offer returns valid for 30 days from the date of arrival. You will be responsible for paying for your own shipping costs for returning your item.

A: 1. Browse our website and add items you’d like to purchase to your shopping cart.
2. When you’re ready to checkout, click on the shopping cart icon in the upper right-hand corner of the page and select ‘Proceed to Checkout’.
3. Enter your shipping information and choose a shipping method.
4. Enter your payment information and select ‘Place Your Order’.

A: Yes, but it may not be possible to make the change.



If you need to change or amend your order, please email us at support@bluelab.com as soon as possible. We'll do our best to accommodate any changes, but we can't guarantee that we'll be able to make the changes you need.



If your order has already shipped out, we won't be able to make any changes to the order.

A: Visit the homepage and click on a category name from the category menu on the left side of the website. If you know the exact item you are looking for, just type the name of the item in our search bar at the top of the page on the right side and click Search.

A: You can pay with your PayPal balance, your bank account, your credit or debit card, or even with a check.

You can pay with your PayPal balance, your bank account, your credit or debit card, or even with a check.

You can pay with your PayPal balance, your bank account, your credit or debit card, or even with a check.

A: A product is considered eco-responsible if it is made of eco-responsible materials, such as organic cotton, linen, wool, and cashmere, or if it is washed with EIM technology.

A: All over the world!

We are a distributed team and have people working from all over the world!

A: We ship internationally! Prices vary depending on location. Tracking is available through Australia Post.

A: In-transit means that your goods are on their way to the destination postal dispatch centre or post office.

A: This is a normal thing, and it happens with many different types of packages. The customer can contact Australia Post for more information.

A: what is the bottom line?

What is the question they are really asking?

What do they need to know?

What are the next steps?

Here are some tips:

Be clear

Be concise

Be helpful

Be human

FAQ #1: How do I return an item?

We will provide a refund immediately upon the return of the product. However, bank providers may take 3 to 10 business days to process the

A: Yes, the response is clear enough to be understood. I have fully explained the response and it is uncomplicated and understandable.

A: 1. Clean your item with a damp cloth.

2. Apply a thin layer of mod podge to the item.

3. Place your design on the item.

4. Apply another layer of mod podge over the top of the design.

5. Allow the item to dry completely.

A: You can cancel your order before it is shipped, but not after. You can track your order on the GIG portal using the waybill, or by calling our order fulfilment team on 070-4358-6699.

A: Log in to your AM Store account
- Click on Your Account in the upper right corner of your screen (if you are logged in, your name will appear there).
- Now click on Address Book from the drop down.
- Click on the Edit icon placed at bottom of the existing address to change >> then click on Update Address or
- Click on the Add New Address in the upper right corner of your screen >> then

A: The product is made of a variety of materials, including plastic, metal, and glass. The materials come from all over the world, and the manufacturing process is complex.

A: A FAQ section is a must-have for online businesses. It allows you to answer common questions that customers have while shopping with you, which can help reduce the number of customer service inquiries you receive.

A: It can be beneficial to have a FAQ page on your e-commerce store, as it can help address customer concerns and speed up the purchasing process. However, you should only create a FAQ page if it makes sense for your business – for example, if you have repeated customer questions or are selling a new and innovative product.

A: The "compare at" prices at Macy's Backstage are usually based on the prices of similar items at Macy's or other comparable stores. However, some of the items at Macy's Backstage are closeouts or overruns, and some are specifically made for Macy's Backstage. Therefore, the "compare at" prices may not reflect the prices of the same items during the past 90 days.

A: Store is closed on weekends, and the following holidays:

-New Year's Day
-Easter
-Memorial Day
-Independence Day
-Labor Day
-Thanksgiving
-Christmas

A: A FAQ page is a great way to address common concerns, questions, and objections customers have about your online store. By providing clear and concise answers to these questions, you can help to ensure that customers have a positive experience with your store.

A: An FAQ page is a must for eCommerce sites.

A: – FAQ pages are important for SEO and customer experience. Make sure yours are well-designed, well-written, and answer common customer questions.

A: What is your return policy?
We accept returns within 30 days of purchase. Items must be in new, unused condition with all original tags and packaging.

-What is your shipping policy?
We offer free standard shipping on all domestic orders over $50. Orders typically ship within 1-3 business days.

-Do you offer international shipping?
Yes, we offer international shipping to most countries. Shipping rates and transit times will vary depending on your location.